Privacy Policy for Dot Cod

[Last Updated 9th September 2026]

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At Dot Cod, we value your privacy and are committed to safeguarding your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”) of Hong Kong. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website or interact with us online. By accessing our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal data from you:

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Information you voluntarily provide (e.g., name, email address, phone number, reservation details). Information collected automatically via cookies or tracking technologies (e.g., IP address, browser type, referring website, and usage data). We use cookies to improve website functionality, analyze traffic, and personalize your browsing experience. You can disable cookies via your browser settings; however, certain functionalities may be affected.

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2. How We Use Your Information

We may use your personal information for the following purposes:

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To respond to your inquiries, process reservations, or assist with orders. To personalize and improve your experience with our services. To send you marketing communications (with your consent) about promotions or updates. To comply with any legal obligations or exercise our legal rights under applicable laws.

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3. Sharing of Personal Data

We may share your personal data with:

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Third-party service providers: These include companies providing website hosting, analytics, or email communication services. These parties are required to handle your data in strict confidence and for the specific purpose of performing their services. Legal obligations: We may disclose personal data if required by law or to protect the safety, property, or rights of Dot Cod, its employees, customers, or others.

 

If we transfer your personal data outside of Hong Kong, we will ensure that such transfers are made in compliance with the PDPO and are protected by appropriate safeguards.

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4. Retention of Personal Data

Your personal data will only be retained for as long as necessary to fulfill the purposes stated in this Privacy Policy. Once these purposes have been fulfilled or the retention of your data is no longer required by law, it will be securely erased.

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5. Your Rights

Under the PDPO, you have certain rights regarding your personal data, including:

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Access and correction: You may request access to or correction of the personal data we hold about you. Withdrawal of consent: You may opt-out of receiving marketing communications by following the “unsubscribe” link in our emails or contacting us directly. Data deletion: You may request us to delete your personal data where it is no longer necessary for the purposes for which it was collected.

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For access, correction, or data deletion requests, please contact us at the details provided below.

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6. Data Security

We take reasonable precautions to protect your personal data from unauthorized access, loss, misuse, or disclosure. Please note, however, that no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

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7. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on our website with the effective date clearly stated. Continued use of our services indicates your agreement to the updated terms.

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8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact us at dotcod@hkcc.org